Plans and Features
Standard
Manage and respond to Google and Facebook reviews directly
Display reviews on your website with a customizable widget
Provide insights to understand customer feedback with sentiment analysis
Monitor your Google Business Profile and Facebook listings
Receive Daily Digest emails and Execuitve Reports
Pro
Manage and respond to Google and Facebook reviews directly
Display reviews on your website with a customizable widget
Provide insights to understand customer feedback with sentiment analysis
Monitor your Google Business Profile and Facebook listings
Receive Daily Digest emails and Execuitve Reports
Manage reviews on 100+ additional review sites
Use AI-assisted review responses (manual posting)
Create and manage review response templates
Monitor up to 3 competitors
Monitor online citations and social mentions
Track review edits
Premium
AManage and respond to Google and Facebook reviews directly
Display reviews on your website with a customizable widget
Provide insights to understand customer feedback with sentiment analysis
Monitor your Google Business Profile and Facebook listings
Receive Daily Digest emails and Execuitve Reports
Manage reviews on 100+ additional review sites
Use AI-assisted review responses (manual posting)
Create and manage review response templates
Monitor up to 3 competitors
Monitor online citations and social mentions
Track review edits
Automatically respond to Google and Facebook reviews with AI Reputation Specialist
Explore actionable insights from your review and NPS data using chat
Send Net Promoter Score (NPS) surveys
Send automatic review requests via integrations with external review sites
Send review requests via email
Send review requests via SMS
Customize and save templates for email and SMS review requests
Add unlimited CRM contacts
AI-automated review responses
Can be configured to post automatically or to generate suggested replies that require manual publishing.
Configure AI response
Rules with rating thresholds, response delays, and platform selection for automated posting on Google and Facebook.
Collect NPS feedback
To understand customers satisfaction levels before requesting a review, ensuring that promoters and detractors receive appropriate follow-up.
Automate NPS and review collection
After purchases or job completions through integrations with third party apps like QuickBooks Online, PetExec, Jobber, etc.
Improve Search Rank
By identifying online business listings that are inaccurate or missing from essential directories and online listing sources.
Access early sentiment indicators
and review trends by chatting with the AI Reputation Specialist to identify potential churn risks, emerging issues, and opportunities for improvement.
Manage reviews, ratings, mentions
And sentiment insights from a centralized dashboard that compiles feedback from dozens of review sites, with competitor monitoring and real-time alerts included.
Monitor mentions across news sites
Blogs, and social networks, and highlight positive and negative references using automated sentiment analysis.
The multi location business app
Offers roll up reputation insights, including NPS, request performance, and reputation trends across all locations, serving as a team scorecard. It helps teams track performance and benchmark results across locations.
Use competitive benchmarking
To evaluate how a business compares to peers on review performance and local search visibility.
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